Orders & deliveries

Where we deliver

  • We offer free delivery within a 12 mile radius of DN22 0PA for minimum orders of £65. Orders under £65 will carry a £5 delivery charge.
  • If you are located between 12 and 30 miles from DN22 0PA, we still offer free delivery but with a higher minimum order of £130. Orders under £130 will carry a £10 delivery charge.
  • If you are located outside the 30 miles from DN22 OPA Contact Us today for delivery options.
  • The areas we deliver to are Retford, Doncaster, Lincoln, Sheffield, Rotherham, Newark, Nottingham, Mansfield, Worksop, Scunthorpe, Brigg, Grantham, Sleaford, Chesterfield.
  • In addition to the delivery options, customers also have the alternative of click and collect from our DN22 0PA warehouse.

All you need to know about ordering from us

Click & Collect

A convenient option for customers who prefer to save time on shipping and pick up their orders personally. Simply choose this option when placing your order online and collect your order from our DN22 0PA warehouse when it’s ready.

Delivery times

We aim to provide prompt and reliable delivery services to our customers. Delivery times vary depending on the location and order size, but customers can expect their orders to arrive within 2-4 business days for standard deliveries.

Point of delivery

Eco Power Wood Fuels strives to make delivery convenient. Our drivers will place bags of wood fuels at your chosen, safe, and accessible location. Let us know where you want delivery and any specific instructions in advance.

Delivery prices

Eco Power Wood Fuels offers competitive delivery prices that vary by location and order size. Customers can calculate costs at checkout or by contacting customer service. Free delivery is available on orders over a certain amount.

Problems with deliveries

We aim to provide efficient deliveries, but sometimes issues arise. To resolve any problems with your delivery, contact their customer service team immediately. They will work to find a satisfactory solution, like a refund or replacement.

Delivery access

We understand that some orders require special delivery arrangements due to size and weight. Contact our customer service team with any concerns about access. Please inform us of any restrictions so we can ensure safe and easy delivery.

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